Common Questions
- Switching from QuickBooks Desktop to QuickBooks Online with MyWorks Sync
- How Syncing Works - QuickBooks Desktop
- Default Fields & Sync Direction Summary - QuickBooks Desktop Sync
- What is the difference between mapping and pushing data?
- Controlling access to MyWorks Sync in your WooCommerce admin area
- What happens if I reach my monthly sync limit for orders?
Web Connector
- Adding MyWorks Sync to additional QuickBooks Desktop computers
- Whitelisting the QuickBooks Web Connector in Cloudflare / firewalls
- Syncing with MyWorks using the Web Connector while QuickBooks Desktop is closed
- Using the Web Connector with multiple computers/users
- Using the Intuit QuickBooks Web Connector
- Re-Connecting MyWorks after upgrading QuickBooks Desktop Company versions
Products
- Syncing orders containing bundled products with QuickBooks Desktop
- Syncing products between WooCommerce and QuickBooks Desktop
- Syncing products as Inventory or Non-Inventory between WooCommerce and QuickBooks Desktop
- Handling variations when syncing with QuickBooks Desktop
- What is the "Auto Mapping" feature, and how can I use it?
- What is Default for Unmatched Products?
Orders
- Syncing orders with multiple currencies with WooCommerce and QuickBooks Desktop
- Mapping Shipping Method / Ship Via in orders with QuickBooks Desktop
- Finding/ Reporting on WooCommerce orders synced to QuickBooks Desktop
- Support for WooCommerce Custom Order Line Item Meta Data
- Syncing WooCommerce orders with Discounts to QuickBooks Desktop
- Syncing Purchase Orders into QuickBooks Desktop with WooCommerce orders
Advanced Topics
- Mapping custom fields between WooCommerce and QuickBooks Desktop
- Syncing multiple WooCommerce Stores with a single QuickBooks Desktop Company
- Gift Card Handling/Support when syncing with QuickBooks Desktop
- Handling case vs unit products and orders when syncing with QuickBooks Desktop
- Setting a Sales Rep when syncing orders to QuickBooks Desktop
- Compatibility with syncing orders from Amazon, eBay, and other platforms
Troubleshooting
- Payment not enabled or invalid payment amount for gateway
- Error connecting to QuickBooks: Authentication Failed / Response is not well formed XML / Receive Response XML Failed
- QBWC1013: Error connecting to QuickBooks. Could not start QuickBooks.
- Error 3140: There is an invalid reference to QuickBooks Item "" in the Invoice line.
- Object reference not set to an instance of an object
- Error 3100: " Error:The name "John Smith" of the list element is already in use."