Common Questions
- Syncing refunds from WooCommerce to QuickBooks Online
- What happens if I reach my monthly sync limit for orders?
- MyWorks Partner Program
- Our Favorite Web Hosts! (Hint: Not GoDaddy)
- How do I switch to connect to a different QuickBooks Online company?
- What is the difference between mapping and pushing data?
Orders
- Preventing certain orders from syncing into QuickBooks Online
- Syncing orders with multiple currencies with WooCommerce and QuickBooks Online
- Syncing an attachment to a QuickBooks order
- Syncing "fee line items" with MyWorks Sync
- Emailing an invoice to a customer from QuickBooks
- Allowing customers to pay / be emailed an invoice through QuickBooks Online
Payments
- Mapping a changed / new WooCommerce Payment Gateway in MyWorks Sync
- Automatically adding a transaction fee or transaction ID to WooCommerce orders
- Batch Support for pre-existing orders
- Handling non-immediate payment gateways (COD, Wire Transfer)
- Handling Transaction Fees with PayPal
- Batch Deposit Support Overview
Products
- Managing images / fields when syncing products between WooCommerce and QuickBooks
- Using the "QuickBooks" tab when creating/editing WooCommerce products
- Overriding default product fields for new QuickBooks products when editing a product in WooCommerce
- What is Default for Unmatched Products?
- Support for Costs of Goods Sold with QuickBooks Online
- Syncing WooCommerce Variations with QuickBooks Online
Advanced Topics
- Mapping custom fields between WooCommerce and QuickBooks Online
- Gift Card Handling/Support when syncing with QuickBooks Online
- Items are stuck in queue - WP-Cron Issue
- Handling case vs unit products and orders when syncing with QuickBooks Online
- Syncing multiple WooCommerce Stores to a single QuickBooks Online Company
- Compatibility with syncing orders from Amazon, eBay, and other platforms
Troubleshooting
- Error:6000: [A business validation error has occurred while processing your request, Business Validation Error: Transactions can have only one foreign currency at a time.]
- Error 9331: Invalid bundle entry in SalesItemLineDetail, Please use GroupLineDetail with bundles.
- Error:5040: [System underload error., The database is overloaded. Please retry after 90 seconds.]
- Where Do I Find My License Key?
- Error:610: [Object Not Found: Something you're trying to use has been made inactive. Check the fields with accounts, customers, items, vendors or employees.]
- Request error occurred